Listening.

Getting Away from the Noise. Marketing has a bad reputation. It should. Most marketers look for tools to reach more and more customers and grow their audience but do they really know who they need to reach and why anyone would be interested in what they are offering or broadcasting? New technologies allow us all…

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A Year Ending in Flux. What are the 2022 Marketing Trends?

The Global Disruption of Everything Two years ago the world was predictable, measured, consistent in all ways…often annoyingly so. As we all know, this suddenly and shockingly ended. The pandemic has brought with it the largest shift in global systems in recent memory. This disruption only emphasized the always-on connected and predictable way business, markets,…

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Nobody cares about your marketing.

Saturated: Search Results and Online Tactics Won’t Cut It. Many brands and companies believe that an online campaign to reach their desired audience by spending more on search, digital ads, and online marketing tactics will get them more customers. Not really. Consumers and customers of all kinds are lost in a world of information sorted…

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Listening to Customers, Fake Friends, and Consumer Behavior

Listen and Learn: What Are Your Customers Thinking? If you don’t listen to your customers — really know them and understand them — you can’t build a valued relationship. Many brands wrongly believe that selling consists mostly of pitching a product, a solution, or an idea. In fact, the most important part of selling is listening to…

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Radiant Insights: Millennial Housing, Experience-Retail and B2B Marketing

Marketing Apartments to Millennials —  Social Media, Fitness Centers and A Dog Wash.  Lifestyle and Housing for Millennials is Online, Social and Connected As one of the largest living generations in America, millennials have come of age and officially proven themselves a force to be dealt with just about everything. Born sometime in the early…

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Permits, Approvals? Forget it! Give Me Chaos!

The lawless and creative world of restaurant owners and retail rogues. An amazing and positive change that the pandemic gave us was innovative outdoor retail. Communities across the country found that the best way to support struggling restaurants, bars, and experience-based retailers was to let the business owners do what they wanted. Yes, forget the…

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Radiant Insights July

Big Data May Be Great, but Interviews Give You Hidden Insights.  Easily accessible analytics for digital campaigns, website traffic, and ad responses give many marketers the false impression that they know who their customers are and what they want. Well, these kinds of results do show trends and provide much-needed insights into what’s working but…

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Not Enough Microchips or Ketchup, Now That’s a Problem

How human behavior shifts everything in markets. When the pandemic came, how people lived, what they did and how life occurred for millions of people changed overnight. Restaurants were shuttered, toilet paper and cleaning supplies disappeared off the shelves and people stopped driving and worked from home, hunkered down with their laptops. Human behavior is…

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How 2020 Disrupted Our World, Redefined Brands and How We Connect.

From presidential elections to a global pandemic the world we were so familiar with has dramatically changed to a virtual and isolated world. But there is a silver lining. Although we’re not exactly connecting the way we did in the past our completely disrupted world is creating whole new possibilities. When normal ways of doing…

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