Blog

Steven Donaldson
Principal

Branding Steve Jobs — in a doll

What more could the most passionately loyalist Applephiles crave more than their own personal Steve Jobs sitting next to them as they ponder the use of their new iPad or Macbook Air, looking over to see Steve watching with approval; what could be better?

What’s your brand cool?

So the brand is really a creation of our personality and chunk of our identity in our lives. It’s our story combined with the brand’s story.

What ING “gets” about the customer connection

Like Apple, ING gets that the “store” environment isn’t just about pushing product. It’s about letting you browse, connect, get conformable with who they are.

O.co goes back to Overstock.com - Another naming blunder

Back in May of this year Overstock.com, the well known — did I say well recognized and branded leader in online discount sales, changed it’s self-descriptive name to a meaningless wonder O.co. This brilliant move lead by the president and CEO Jonathan Johnson ignored all the rules about branding, brand value and building the position [...]

Qwikster is dead. Too little too late.

Only a month ago Qwikster was launched to repair the damage of mid July’s disasters announcement of the take-it-or-leave-it strategy of doubling the price of both DVD deliveries and streaming movies. After two ridiculous moves, resulting in tons of nasty comments and thousands of lost customers and a stock drop from $245 a share to [...]

Super Giant Breakfast Teriyaki

In marketing and branding it’s all about the target audience and how you get your message across. Who will you attract? What will be the value they see? It’s not always easy when you have a place called Fred’s diner or Maria’s Taco Shop.

Netflix creates Qwikster and says sorry too late

Okay, tell your super-loyal customers that you are giving them two months notice, then you are doubling the price of the products they know and love. You get a choice to get streaming movies, which have a limited number of titles, or continue your DVD deliveries, which have just about everything

Bad Naming: Pyramid’s Haywire is gone (finally)

We say that an iconic, recognizable label needs three things: a clear visual that represents the name – an icon like the bison, the brand name and lastly the style of beer. This is what consumers are cruising for as they cover the shelves.

Who owns brand colors?

It’s easy to pick a brand color, right? Not as easy as you think. Depending on your industry, the message and focus of your brand everything can change. The color look and feel not only establishes what you are but who you are. This is why trade dress is so important. It’ happened several times [...]

Murder of the Flip Camera

Cisco, like many technology companies, thinks only linearly. What they do is in the context of their technological hold in the market, but the Flip does not fit this model